QGen is a unique Business Process Outsourcer, providing a one stop shop for risk management and back office solutions. QGen’s core services include the first truly global KYC solution by document and electronic verification solutions for both individual consumers and corporate clients.
As experts in the field of identity verification, we currently support a number of sectors including acquiring and issuing banks, processors, and other financial institutions providing customer due diligence (CDD) checks on both natural and corporate persons.
Our white label service forms part of your existing internal controls for CDD. With seamless integration, and a simple but technologically advanced customer journey, QGen are superbly placed to tailor a CDD process that fits your business and risk appetite.
With a team with decades of experience in both the regulated and non-regulated markets, in Compliance and Fraud functions, as well as an in-house IT team responsible for all integration and client needs, QGen can be fully functional as part of your internal risk controls within days.
Our customer service function through which we communicate with your customers provides for superior customer acquisition matched to aggressive SLAs.
Key components of the service include:
- Company structure identification and proof of existence
- Ultimate Beneficiary Owners and Shareholders identification and verification
- KYC of all associated individuals
- Global Sanction List and PEPs screening and monitoring
- Fraud Monitoring
- Card Scheme Checks
- Merchant Website content monitoring
- Alignment with global regulatory requirements
- Bespoke BPO functions as required
For more information please visit www.qgengroup.com