The marketplace model: Added value or an economic recovery mechanism?

The current market situation has changed the way we purchase and pay. Because of government-imposed lockdowns, the volume of transactions through digital payment systems has increased steeply, heralding further increase in use of alternative payment methods such as NFC and QR code payment. Organisation, their employees and their customers irrespective of the industry sector are now adopting to ways of doing business via online platforms - a phenomenon already well underway before covid restrictions came into play.

The Local Checkout Experience: An eCommerce Blueprint For Increased Cross-Border Sales, and a deep dive with M-Pesa in Africa

Successful ecommerce merchants must attract, retain, and delight consumers across the entire customer journey. The boom in cross-border ecommerce is a major opportunity for retailers to convert new customers and expand into new markets. Fifty-seven percent of global online consumers are now cross-border shoppers. Yet, friction and trust in the checkout process are the top reasons shoppers don’t complete their purchases.

SRC and Network Tokenization as upcoming technologies to improve the checkout experience

Having implemented SCA according to PSD2 with all new features that 3DS 2.2 brings to the table, new upcoming technologies enhance the customer experience and improve the conversion rate even more. EMVCo has defined a new standard for guest checkout situations, called “Secure Remote Commerce”. The networks also recommend tokenization in e-commerce, which allows improving the consumer experience when registering payment credentials in a Card-on-File environment.

PSD2 Acquirer Exemptions and Delegated Authentication

Strong Customer Authentication (SCA) is a mandate coming from PSD2 that requires two factors to authenticate the cardholder. At the same time, PSD2 states that not all transactions need to be strongly authenticated if a PSD2 exemption can be used. Most of the PSD2 exemptions apply to card issuers. However, some of them can also be applied by acquirers.

Payments in a time of social distancing

The effects of COVID-19 on the economy are complicated, but this is mostly positive news for e-commerce. In just one week at the beginning of April 2020, US e-commerce merchants saw orders rise by 54% compared to the same week in 2019, and revenue rise 37%. In the UK, Germany and France — according to a study by Kantar — up to 80% of shoppers are now making at least half of their purchases online.

PSD2 SCA: What is new in 3DS 2.2 and how to implement a seamless experience in merchant apps

With the PSD2 clarifications, different SCA exemptions were introduced last year. Although, the new EMV 3DS 2.2.0 specification supports these exemptions, it is possible to apply them even earlier. The main improvements introduced with the EMV 3DS 2.2.0 protocol are better user experience, direct communication between the authentication and the merchant application, system initiated and decoupled transactions and whitelisted verification.

PSD2: How machine learning can help PSPs to meet modern consumers’ digital demands

Consumers have an unforgiving nature when it comes to speed, fraud protection and trust. Our recent research accounts that 92% of consumers expect a fast, frictionless experience online whilst also getting one that is trustworthy and secure as possible. Join this webinar and hear Ekata experts Fiona Wijngaards and Peter Marx discuss the impact of PSD2 on payment service providers (PSPs), and how they can help improve consumers’ digital experiences and increase retention through data and machine learning.

Payments in Mobility & Vending – Digital integration of cashless payments

A new, digital customer journey places new demands on a seamless payment infrastructure. The customer expects an individual and comfortable shopping experience, whether on the road, at home, in the shop or at the vending machine. Simon Wood from CCV shows how this can be realized overall branches and customer foot steps with new Android based payment systems.

PSD2 SCA: How Merchants and Payment Providers Can Maximize Acceptance - Learnings from interviews of 36 European Acquirers/PSPs

PSD2 SCA is likely to impact merchants’ conversion rates, directly resulting in revenue loss. Many merchants know their Payment Providers’ actions but are not sure if they are doing enough. Getting to know what the rest of the market is offering for PSD2 SCA helps them make more informed decisions about their acquirers.

The New Landscape of Payments: The Rise of Pre-Authorization Risk Assessment

As eCommerce volume is expected to grow, so do rising consumer expectations. Balancing fraud and acceptance is difficult for businesses, and the cost of false declines is high. Learn how solve the problem with pre-authorization screening in this webinar. From minimizing checkout friction, to enabling new consumer experiences and decreasing operating costs, pre-auth is the new landscape of payments.

Global payments made easy: Three Payment Tips To Increase Reach with Your Platform

So, you want to become a global leader with your platform or marketplace but don’t have minions to do your bidding? And you are also not sure about the local payment options you should take into consideration to not miss out on opportunities? Fear not, we will provide you three important tips that you can use to "take over the world" or at least expand to another country or two. This webinar will provide you with tips on what you need to consider as you expand your empire.

Key trends and insights on Merchant Payments 2019/2020

Aite Group will cover the latest technologies and trends in merchant payment acceptance, checkout and conversion, fraud and security, and the customer shopping experience. Worldpay will provide a brief on the state of affairs around the implementation of SCA and the solutions that are available to merchants to manage the transition successfully.

Travel Payments in Europe: Local payments for a global industry

In this webinar, you will insights about payments in a highly interesting travel industry. Matt Jackson from PPRO will give an overview about local payments, their impact on businesses in Europe. Wilhelm Hamilton from Klarna will then dive deeper into the travel industry, their specific needs when it comes to payments and tips and tricks about how to overcome any kind of hurdles...

GDPR: A Merchant’s Perspective

There are many different types of merchants each with unique set of business requirements for using consumer data. The GDPR’ requirements can be quite dazzling, especially in the payment landscape where merchants transfer data to many third parties like PSPs and acquirers.

Make or buy? How PSPs can extend their offering from online to POS and omnichannel payment

Dangerous times for PSPs: Retail customers are investing in omnichannel solutions. They often use different PSPs for POS and online payments and also for different countries. When implementing omnichannel strategies merchants need to consolidate their PSP landscape and use one PSP for all channels?

GDPR in Financial Services: The World of Controllers or Processors?

The webinar will share some light on the hate-love affair between PSD2 and GDPR and how these two new legislations should work jointly.

The real revolution in payments will be real-time payments

This webinar, as a supportive initiative to the MPE 2019, will explain how the move to real-time payments will likely be the next major move in payments.

Is Europe on the way to Open or Close Banking?

This webinar is a part of series of supportive initiatives to the MPE 2019 conference & exhibition, outlining the importance and complexity of B2C payments for merchant payments acceptance professionals.

Latin America: Successful payment & e-commerce strategies

This webinar will look at the state of e-commerce in the region. Focusing on six key markets which together account for more than 95% of LatAm e-commerce turnover, it will give you the insights you need to understand this fast-developing online market.

Western Europe: Successful payment & e-commerce strategies

PPRO and collectAI shall present a snapshot of the state of e-commerce in Western Europe covering 12 biggest markets in the region.

E-commerce trends in Middle East and Africa

PPRO and Accourt experts will explain current e-commerce state across the ME&A market. What are the challenges of doing business in each of ME & Africa’s different nations and what the future holds for ME&A e-commerce market.

E-commerce trends in Eastern Europe

In the webinar Eastern European market experts from PPRO and Coinbase will provide market insights for everyone assessing Eastern Europe market opportunity.

Successful strategies for e-commerce and online payment acceptance in Asia

In this webinar, experts in e-commerce and the Asian markets will present strategies for successful online payment acceptance for companies who want to expand their e-commerce business into Asia.

Beyond the credit card: Successful strategies for e-commerce in North America and Oceania

PPRO and Vantiv experts will explain the global rise of APMs and why this is a paradigm-shift for American merchants, as well as “how to expand” the e-commerce business into North America and Oceania.

MPE 2020 agenda

Agenda from MPE 2020 event

MPE 2019 agenda

Agenda from MPE 2019 event

MPE 2018 agenda

Agenda from MPE 2018 event

MPE 2017 agenda

Agenda from MPE 2017 event

MPE 2016 agenda

Agenda from MPE 2016 event

MPE 2015 agenda

Agenda from MPE 2015 event

REPORT: MPE 2020: Creating Value Through Payments Innovation

MPE & Aite Group present the report summarizing the key themes from MPE 2020 organized in Berlin from February 18 to 20. Therewith, it provides an overview of the top trends and issues in European acquiring and payments.

Key themes at MPE 2020:

• Payment innovation at online checkout
• Payment innovation at the POS
• SCA on the horizon: how to prepare
• Open banking and open payments
• The transformation of global acquiring

Merchant payment strategies are increasingly global, and they require innovative solutions to increase conversion, manage cost, and reduce fraud across all geographies and channels. The key themes at the MPE 2020 reflected these trends and each theme is further discussed in this report.

REPORT: PSD2/SCA after September 14th

SCA transition plans across Europe & industry perspectives

In viewof the complexity of the enforcement, on June 21, 2019 the European Banking Authority (EBA) granted national Authorities the possibility to postpone the 14th September deadline in order to allow the implementation of new authentication tools by all customers, with exclusive reference to the online card payments.

This report provides the LIST of NATIONAL AUTHORITIES that used the opportunity TO POSTPONE THE SCA DEADLINE and INTERVIEWS with various industry stakeholders AFTER the SCA implementation deadline.

MPE 2019 REPORT: Collaborating to Realize Next-Generation Payments

MPE & Aite Group present the REPORT summarising the key themes from MPE 2019, The leading European payment acceptance conference in Berlin, Feb 19-21. This unique report sheds the light on major themes presented at MPE 2019:

• Next-generation POS
• The new world of PSD2 and open banking
• Alternative payment methods
• Combating fraud and friction at the checkout
• Acquiring 2.0

MPE 2019 report, sponsored by Barclaycard, will guide you through over 140 presentations, panels, and discussions with conference participants as well as existing Aite Group research and market intelligence in payment acceptance.

Interaction Beyond Payments brief

Why “Interaction Beyond Payments” is important for merchants and their payment providers?